Job Description

Job Description

Job Description

This job is Hybrid  in Dover, DE
Our direct client has an opening for a Network Engineer 1459
This position is for 24 months, with the option of extension, and is in Dover, DE
We can work corp to corp or w2.   

• YOUR CURRENT RESUME YOUR HOURLY RATE  
• This will be an evolving position that will change as our new technologies are implemented within our Enterprise Voice/Networking team.   

Qualified candidates Must have the following experience:  

• Experience performing Add/Move/Changes (MACD’s) within Cisco Call Manager (CUCM) which provides enterprise voice services for over 15000 State of Delaware Employees across the enterprise.   
• Experience with (MACD’s) Cisco Unity Voicemail.
• Experience troubleshooting and resolving complex enterprise VOIP issues on Cisco Platform.  
• Experience troubleshooting and resolving Network/TCP-IP communications issues that affect enterprise Voice.  
• Experience performing Add/Move/Changes and design of complex dial plans utilizing Cisco Call Center Express. (UCCX) Programing/provisioning/decommissioning Cisco desk phones for customers.
• Experience with provisioning Cisco Jabber Soft Phones. 

We are tasked with converting our Prem Cisco CUCM instance over a period of 5 years to Cisco Cloud-Based WEBEX calling platform.

• Daily administration and Add/Move/Changes to Webex Cloud Calling area of Webex Control hub.
• Provisioning Webex software-based "Soft Phones" for customers.  
• Provisioning Webex Cloud-based "Desktop" phones.  
• Provisioning and maintaining clear ties to Redsky E911 application for E911 tracking purposes.    
• Experience with updating and creating complex voice dial plans within Oracle Session Border Controllers a plus  
• Cisco CCNA or CCNP certification is a plus.  
• Experience working within the Service Now ticketing system is a plus.   

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